Design your label within the gray area set for each label. Be sure to allow for rounding if your label is oval or round. The gray lines are template markings only and will not print.
4. I am using Avery Design Pro and need help.
5. Can I combine sheets of different sizes and material for the quantity discounts?
Answer: No, you'll receive quantity discounts when you purchase 25, 50, 100 or 250 of the same label sheet, not a combimation of sizes and materials.
6. I need to add to my order.
Answer: We print, pull and ship packages quickly. Please do not email us to add to an order. Simply place a second order, if we can - we will ship them together and refund partial shipping.
7. Where do I get a coupon code?
We do not currently offer or accept coupon codes. You can however find us on facebook or follow us on twitter for super sales and special offers.
9. The Microsoft Word template is blank (no gray gridlines).
Answer (word 2003): open template in Microsoft Word, if you do not see gray gridlines outlining the die-cut of the label, go to the TABLE tab, scroll down and chooose to SHOW GRIDLINES.
Answer (word 2007): When you download and open a Word label template from our website, you should see gray gridlines. If you do not see the GRAY GRIDLINES, go to LAYOUT tab, and click on VIEW GRIDLINES. (do NOT click the VIEW tab and then the gridlines checkbox, that is a different feature all toghether).
10. I need to cancel my order...
Orders are printed, pulled and shipped very quickly. Please call 309/665-0130 for the best chance of cancelling your order before it ships. Please do not leave a message or send an email to cancel an order. If you call during business hours and recieve the voice mail system, please try again - our customer service reps are assisting other callers. If however, your order does get shipped - you can send it back for a product total refund if the original mailed box or mailer is UNOPENED. Simply insert the entire package into another box and return it to us. If the box has been opened, please refer to our exchange/return policy.
If you can not find the answer to your question, or if you have a general comment - please use the form below to contact us or call us during normal business hours at the number listed. We will get back to you as soon as possible. Thank you!
